Privacy policy
Privacy Policy
This policy explains how Keechi and Co Ltd ("we", "us") collects and uses your personal information when you visit or buy from keechiandco.co.uk. Keechi and Co Ltd is the data controller for that information.
What we collect
- Order details: your name, billing and delivery address, email address, phone number and the items you order.
- Messages: anything you send us by email or through the contact form.
- Website usage: your IP address, browser and device type and the pages you view, collected through cookies and similar technologies.
Payments are handled by our payment providers. We do not see or store your full card number.
How we use it
- To process, dispatch and deliver your order, and to handle returns and refunds.
- To answer your questions and keep you updated about your order.
- To run, secure and improve our website and to prevent fraud.
- To send you marketing emails, only if you have subscribed. You can unsubscribe at any time using the link in any email.
Who we share it with
We never sell your personal information and never pass it to anyone for their own marketing. It is seen only by the services needed to take your payment and get your order to you: the platform that hosts our store, our payment providers, and the partners who pack and deliver your order. We may disclose it where the law requires us to.
How long we keep it
We keep your information only for as long as we need it to fulfil your order and meet our legal obligations. We keep your marketing details until you unsubscribe.
Cookies
We use essential cookies to make the basket and checkout work. With your consent we also use cookies to understand how the site is used and to measure our advertising. You can control cookies through your browser settings and, where shown, our cookie banner.
Your rights
Under UK data protection law you can ask us for a copy of your personal information, ask us to correct or delete it, ask us to restrict or stop using it, ask for it in a portable format, and withdraw any consent you have given. To use any of these rights, email info@keechiandco.co.uk and we will reply within one month. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.
Who we are
Keechi and Co Ltd, Jewel House, Tenlons Road, Nuneaton, Warwickshire, CV10 7HW, United Kingdom
Registered in England and Wales, company number 16490835
VAT number: GB 432 131 446
Email: info@keechiandco.co.uk
Phone: +44 (0) 7599 703503
Last updated: 3 October 2026